Patient Adherence & Device Usage App
Commonly, CPAP insurance reimbursement is contingent on patient compliance and proper use of the device. In order to maximize reimbursement for its Durable Medical Equipment (DME) vendors, this CPAP manufacturer engaged Syncro Medical to develop a mobile medical app to improve patient utilization via coaching and education. Syncro Medical architected a process in which the patient’s phone is used to collect data from the CPAP, and pass it along to the Cloud for processing. The mobile app then uses processed data to provide customized options to the patient for coaching feedback, usage reports and training videos based on his/her actual CPAP usage.
As an interesting side note, this engagement began as a Rescue Project. The client had initially engaged a mobile app company with no experience in medical software development. Realizing the project was going off the rails, the client brought Syncro Medical in to re-architect the software, fix bugs and make significant enhancements to functionality.